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Support
Knowledge Base
Domain

Pre-Sign Up

4

How to Choose the right Web Hosting plan?
Types of SSL Certificates – Which one do you need?
How to Signup for Domain and Hosting? (From Existing Customer View)
How to Signup for Domain and Hosting? (From Guest View)

Getting Started

3

What are CLDY Hosting Default Name Servers?
How to Create Email Address on cPanel?
How to Verify your New Domain after Registration? (ICANN Verification)

Billing

4

How to Renew Your Domain or Hosting Subscription?
What are the Modes of Payment & Financial Information
How to View or Download your Invoices from CLDY client portal?
How to Make Payment via CLDY Client Portal?

CLDY Portal

4

How to Reset cPanel Password via CLDY Client Portal?
How to Change CLDY Client Portal Password?
How to Reset CLDY Client Portal Password if you have forgotten your Password?
How to View or Download your Invoices from CLDY client portal?

Domain

7

How to Redirect a Domain to Another Domain?
How to Choose a Domain Name with CLDY.com?
How to Whois a Domain easily using Chrome?
Don’t Let Your Domain Expire – Check Now with Our Domain Expiry Checker
How to Check If Your Site Work in China?
How Does A Domain’s Life Cycle Start (And End)
Best Practices for Setting Your TTL

DNS

11

How to Update DNS records via cPanel?
What is DNS?
How does DNS work?
How to Update MX Records in cPanel?
What are the types of DNS records?
How to Setup an SPF Record?
How to Verify if SPF record is set up correctly?
How to set up the DNS SRV record?
How To Flush DNS Cache on Linux Computer
How To Clear DNS Cache on Mac Computer
How To Flush DNS Cache on Windows Computer

Email Hosting

61

How to Create Email Address on cPanel?
How to Create Email Forwarders for your account in cPanel?
How to Enable Email Archiving in cPanel?
How to Whitelist or Blacklist Email Address via cPanel SpamAssassin?
How to Backup my emails in Microsoft Outlook?
How to Backup my Emails in Mac Mail Client?
How to Connect IMAP Email in Apple Mac Mail Client?
How to Connect POP Email in Apple Mac Mail Client?
How to Connect POP Email Fetch in Gmail?
How to Connect IMAP in Thunderbird Email Client?
How to Connect POP in Thunderbird Email Client?
How to Connect IMAP Email in Microsoft Outlook?
How to Connect IMAP Email in Microsoft Outlook? (alternative method)
How to Connect POP Email in Microsoft Outlook? (alternative method)
How to Connect POP Email in Microsoft Outlook?
How to Connect IMAP Email in Apple iOS Phone?
How to Connect POP Email in iOS Apple Phone?
How to Connect POP Email in Android Phone?
How to Connect IMAP Email in Android Phone?
How to Reset Email Account Password via cPanel?
How to Change Email Account Password via Webmail?
What is MailChannels and What are MailChannels Errors?
MailChannels Error: Message Blocked
How to Remove Email Data in bulk?
MailChannels Error: Sender Blocked
Common Email Errors & How To Resolve Them: Attachment Too Large
How to Configure Email Routing in cPanel?
How to Find your Email Settings in Webmail and cPanel
How to Access Spam Folder if it is turned on?
How to Setup Email Signature in Roundcube webmail
How to Export and Import Contacts in RoundCube Webmail
Keeping Secure Email Habits
How to Create secure Password for your cPanel and Email Accounts
How to Setup Microsoft Exchange on iPhone?
How to Setup Autoresponders in cPanel for your Emails
How to Set Roundcube Webmail to always Compose HTML Emails?
How to Embed Images in Roundcube Webmail in HTML setting?
How to Setup Whitelisting in Office 365?
How to Restrict Message Size Limit in Microsoft Office365?
How to Modify your Junk Email Settings in Microsoft Outlook?
What are the Email Attachment Size Limit?
How to configure printer to send out email via SMTP?
How to Setup SMTP Settings in Gmail on iOS Phone
How to Setup SMTP Settings in your Gmail account (Website)
How to Setup SMTP Settings for Gmail on Android Mobile (Existing Account)
How to Setup Outlook SMTP email on Desktop App (Existing Email)
How to Import Large MS Outlook Email Files
How to remove my domain from Gmail’s domain blacklist
How to whitelist email address in Gmail
How to find out the size of my Outlook mailbox
How to Use Google’s Message Headers Analyzer
How to Check Email Header on Thunderbird
How to View Email Header in Outlook
IMAP vs POP3: What’s the Difference
How to view email header on Mac OS Mail App
How to Setup IMAP Email in Microsoft Outlook (iOS Phone)
How to Setup IMAP Email in Microsoft Outlook (Android Phone)
How to Setup POP3 Email in Microsoft Outlook (Android Phone)
How to Access Your Exchange Manager
How to Setup Microsoft Exchange IMAP in Outlook (Mac OS)
How to Setup Microsoft Exchange POP3 in Outlook (Mac OS)

Web Hosting

21

How to Install WordPress using Softaculous?
How to Install WP Super Cache to Speed Up your WordPress Website?
How to Modify the PHP Version for Your Domain via cPanel?
Common Website Errors & How To Resolve Them: Error 500 Internal Server Error
How to Redirect a Domain to Another Domain?
How to Enforce HTTPS connection?
How to Backup All Your Data in your Hosting Service via cPanel?
How to Upload Source Code via cPanel File Manager?
How to Addon a Domain to the Same Hosting?
Common Website Errors and How to Resolve them – Intro
Common reasons for a site to load slowly
Guide to Setting Up FTP Client
How to Check the Speed of your Website?
How to Improve your Website Speed?
How to Check the Speed of your Web Hosting Provider?
How to Modify your Hosts File in Windows and Mac?
How to Disable Directory Listing using .htaccess?
How to Check if Website is Safe for Browsing?
How to backup MySQL database
How to Find Out Who is the Domain Owner of a Website
What is HSTS and How To Force HSTS for Website Security

Account Management

5

How to Reset cPanel Password via cPanel?
How to Reset cPanel Password via CLDY Client Portal?
How to Reset Email Account Password via cPanel?
How to Change Email Account Password via Webmail?
How to Reset CLDY Client Portal Password if you have forgotten your Password?

WordPress Hosting

16

How to Install WordPress using Softaculous?
How to Install WP Super Cache to Speed Up your WordPress Website?
What is WordPress?
How to Embed Google Docs to WordPress
How to Update URLs for your WordPress Site?
WordPress White Screen of Death ― Intro
How to Upload Media Files via WordPress
How to Install WPS Hide Login plugin
Locked out of WordPress after using the WPS Hide Login Plugin
How to Install Contact Form 7 Plugin in WordPress?
WordPress Contact Form 7 Plugin Error – Unable to Send
WordPress Contact Form 7 – Submission History Log Viewer
How to Solve WordPress Media File Upload error?
How to Resolve Common WordPress Plugin Errors
Transfer a Large WordPress Site to WordPress Website Hosting
How to Backup WordPress Site?

Nameservers

1

What are CLDY Hosting Default Name Servers?

Support

13

How to Download AnyDesk for Windows OS?
How to Download AnyDesk for Mac OS?
CLDY Remote Help
How to Clear Browser Cache for Vivaldi
How To Clear Cache On Brave Browser
How to Clear Cached Data On Your Netscape Browser
How to Clear Browser Cache: Firefox Cache and Cookies
How to Clear Cookies and Cache on Opera Browser
How to Clear Cache on Safari Browser
How to Clear Cache and Cookies for Google Chrome
How To Clear Cache In Edge Browser
How to onboard Cloudflare with zero downtime?
How to run an MTR using WinMTR?

Storage and Backup

8

How to Check Diskspace usage and Diskspace breakdown via cPanel feature Disk Usage?
How to Check Data Transfer usage via cPanel?
How to Remove unwanted Files to save space via cPanel File Manager?
How to Remove Email Data in bulk?
How to Backup All Your Data in your Hosting Service via cPanel?
How to Restore Website Files using JetBackup?
How to Restore your Website or Email from CLDY backup service?
How to Navigate File Manager via cPanel

SEO

3

Why is my website not searchable on Google?
How to Optimise Your Site and Improve Ranking on Google and other Search Engines
How to know whether your SEO optimization efforts are working?

SSL

4

Types of SSL Certificates – Which one do you need?
How to Install a SSL Certificate for your domain?
What is Autossl by cPanel?
How to Fix an Incomplete or Broken SSL Certificate Chain

15 Min Website

19

What are the recommended Image Sizes in Divi builder?
How to Edit Pages using Divi Builder?
How to Choose a Template for each Page and Publish it?
How to Select Page Layout?
How to Update the Page Title?
How to Log in to WordPress Admin?
How to Set up a Page as Homepage?
How to Set up the Menu?
How to Setup SEO friendly Permalinks?
How to Update Tagline?
How to Disable Global Footer?
How to Add a new Page?
How to Update Footer Text and URL?
How to Update Images and Image URL?
How to Update Menu Text and URL?
How to Update Button Text and URL?
How to Add Email Address to start receiving Enquiries?
How to Update Content Text?
How to Update the Page Title in WordPress Divi?

Glossary

8

What is WordPress?
What is Softaculous?
What is MailChannels and What are MailChannels Errors?
A Quick Comparison on Web Sites, Domain Name, and Hosting
What is Content Management System (CMS)?
What is Brute Force Attack?
What are the types of Brute Force Attacks?
What is AnyDesk and How does it work?

cPanel

27

How to Install WordPress using Softaculous?
How to Update DNS records via cPanel?
How to Create Email Address on cPanel?
How to Whitelist or Blacklist Email Address via cPanel SpamAssassin?
How to Reset cPanel Password via cPanel?
How to Reset Email Account Password via cPanel?
How to Reset WordPress Password via phpMyAdmin?
How to Install a SSL Certificate for your domain?
How to Check Diskspace usage and Diskspace breakdown via cPanel feature Disk Usage?
How to Check Data Transfer usage via cPanel?
How to Remove unwanted Files to save space via cPanel File Manager?
How to Modify the PHP Version for Your Domain via cPanel?
How to Redirect a Domain to Another Domain?
How to Enforce HTTPS connection?
How to Backup All Your Data in your Hosting Service via cPanel?
How to Upload Source Code via cPanel File Manager?
How to Update MX Records in cPanel?
How to Create a Node.js application with cPanel using the Node.js Selector
What is Autossl by cPanel?
How to Restore your Website or Email from CLDY backup service?
How to Navigate File Manager via cPanel
How to Create secure Password for your cPanel and Email Accounts
How to Use SSH Access
How to Setup Autoresponders in cPanel for your Emails
How to Setup Two-Factor Authentication (2FA) for cPanel?
How to Disable Directory Listing using .htaccess?
What is HSTS and How To Force HSTS for Website Security

Domain

Best Practices for Setting Your TTL
How to Check If Your Site Work in China?
Don’t Let Your Domain Expire – Check Now with Our Domain Expiry Checker
How Does A Domain’s Life Cycle Start (And End)
How to Choose a Domain Name with CLDY.com?
How to Redirect a Domain to Another Domain?
How to Whois a Domain easily using Chrome?

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