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Updated on August 25, 2022

How to Modify your Junk Email Settings in Microsoft Outlook?

What Goes In The Junk

Have you ever seen your junk or spam folder pile up but you’re not really sure why? 

It’s because your email server filters out these emails and tags them as spam for you so that these emails don’t get to your main inbox. Some of these may be advertisements, promotions, or totally random emails that are not essential to you or to your business. But at times, there are emails that get tagged as spam even when they are not supposed to. And so, it is important that you know how to manage these filters to make sure that you get the emails you are supposed to receive, and filter out those that you don’t need.


How To Modify Your Junk Email Settings In Outlook?

Take note that this process applies to email servers running on Microsoft Exchange Server 2013 or 2010.

  1. From your Outlook Web App, click on Settings.
  2. Click on Mail.
  3. Select Options, and go to Block or allow.
  4. These are the settings you can modify for your junk email:
    • Don’t move email to my Junk Email folder: If you allow this option, all emails will be delivered to your inbox, and junk email filtering will be turned off.
    • Automatically filter junk email: Turning on this setting will set a junk email filter on top of your server’s current settings.
    • Safe Senders and Recipients: Add emails here to make sure that you receive their messages. So long as the emails come from these addresses, you should see them in your main inbox.
    • Trust email from my contacts: All emails from your contacts will not be tagged as spam, and you will receive them directly.
    • Blocked Senders: Add emails here to make sure that the messages you receive from them will automatically be tagged as spam, and will go straight to the Junk email folder.
    • Don’t trust email unless it comes from someone in my Safe Senders and Recipients list or local senders: This is a tighter restriction wherein all emails in your inbox will only come from your contacts and Safe Senders and Recipients list.

For those using Office365, click here to know how to whitelist senders or domains.

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