Updated on April 5, 2024

WordPress Contact Form 7 Plugin Error – Unable to Send

You want to make sure that your customers can reach you as easily as possible – and that’s one of the reasons why the Contact Form 7 is an essential for eCommerce websites. One of the issues that your customers may experience when they use your website’s contact form is this:

  • “There was an error trying to send your message. Please try again later.”

 

To solve this issue, we have two solutions you can check out:

PHP mail() function is not set up properly

  • Use an SMTP mailer or an SMTP mail plugin for your WordPress. Learn more about WP Mail SMTP plugin here. Just like how you would set up a regular email, you will be asked to send out a test mail to check if everything is good to go.
  • Once you have configured your SMTP mail plugin, go back to your WordPress Contact Form in the Mail tab. Your From: field should have the email address you set up in your WP Mail SMTP plugin.
  • This helps deliver the email more efficiently and has a higher success rate.

 

Email form submission successful on some browser, but fail in some

  • Some browsers may accept and process the contact form well, but some browsers may experience some issues. It may be because of the reCAPTCHA scoring system.
  • The default scoring for reCAPTCHA is set to 0.50. You can set it to a lower level (up to 0.0, if needed), and see if it is working.

 

Hosted with CLDY? Send us an email and let us help you out.

Still can't find what you're looking for?