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Updated on April 5, 2024

WordPress Contact Form 7 Plugin Error – Unable to Send

You want to make sure that your customers can reach you as easily as possible – and that’s one of the reasons why the Contact Form 7 is an essential for eCommerce websites. One of the issues that your customers may experience when they use your website’s contact form is this:

  • “There was an error trying to send your message. Please try again later.”


To solve this issue, we have two solutions you can check out:

PHP mail() function is not set up properly

  • Use an SMTP mailer or an SMTP mail plugin for your WordPress. Learn more about WP Mail SMTP plugin here. Just like how you would set up a regular email, you will be asked to send out a test mail to check if everything is good to go.
  • Once you have configured your SMTP mail plugin, go back to your WordPress Contact Form in the Mail tab. Your From: field should have the email address you set up in your WP Mail SMTP plugin.
  • This helps deliver the email more efficiently and has a higher success rate.


Email form submission successful on some browser, but fail in some

  • Some browsers may accept and process the contact form well, but some browsers may experience some issues. It may be because of the reCAPTCHA scoring system.
  • The default scoring for reCAPTCHA is set to 0.50. You can set it to a lower level (up to 0.0, if needed), and see if it is working.


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