{"id":9167,"date":"2025-05-19T18:45:33","date_gmt":"2025-05-19T10:45:33","guid":{"rendered":"https:\/\/www.cldy.com\/support\/?post_type=docs&#038;p=9167"},"modified":"2025-06-22T05:06:02","modified_gmt":"2025-06-21T21:06:02","password":"","slug":"2fa-protection-for-wordpress-admins","status":"publish","type":"docs","link":"https:\/\/www.cldy.com\/support\/help\/2fa-protection-for-wordpress-admins\/","title":{"rendered":"\ud83d\udd10 WordPress 2FA Protection \u2013 Frequently Asked Questions"},"content":{"rendered":"<p class=\"\" data-start=\"826\" data-end=\"1048\"><strong data-start=\"826\" data-end=\"832\">Q:<\/strong> Who will be prompted for 2FA?<br data-start=\"862\" data-end=\"865\" \/><strong data-start=\"865\" data-end=\"871\">A:<\/strong> Only users with the Administrator role will be prompted for 2FA. To clarify, roles such as Shop Manager, Customer, Subscriber, Contributor, Author, and Editor are not prompted.<\/p>\n<hr class=\"\" data-start=\"1050\" data-end=\"1053\" \/>\n<p class=\"\" data-start=\"1055\" data-end=\"1280\"><strong data-start=\"1055\" data-end=\"1061\">Q:<\/strong> Will I need to complete 2FA every time I log in?<br data-start=\"1110\" data-end=\"1113\" \/><strong data-start=\"1113\" data-end=\"1119\">A:<\/strong> No. Once you\u2019ve logged in successfully, your IP will be added to a whitelist. Subsequent same user login from the same IP will bypass the 2FA prompt for 7 days.<\/p>\n<hr class=\"\" data-start=\"1282\" data-end=\"1285\" \/>\n<p class=\"\" data-start=\"1287\" data-end=\"1518\"><strong data-start=\"1287\" data-end=\"1293\">Q:<\/strong> Will this 2FA protection affect my WordPress or break my website?<br data-start=\"1359\" data-end=\"1362\" \/><strong data-start=\"1362\" data-end=\"1368\">A:<\/strong> Not at all. This protection has been thoroughly tested for 6 months and will not interfere with your website\u2019s performance, design, or functionality.<\/p>\n<hr class=\"\" data-start=\"1520\" data-end=\"1523\" \/>\n<p class=\"\" data-start=\"1525\" data-end=\"1766\"><strong data-start=\"1525\" data-end=\"1531\">Q:<\/strong> If I am using third party system for scheduled post, will I be affected?<br data-start=\"1604\" data-end=\"1607\" \/><strong data-start=\"1607\" data-end=\"1613\">A:<\/strong> You will not be affected because third party system uses WP API access and token to remotely connect to your WordPress, the 2FA will not challenge them.<\/p>\n<hr class=\"\" data-start=\"1768\" data-end=\"1771\" \/>\n<p class=\"\" data-start=\"1773\" data-end=\"1902\"><strong data-start=\"1773\" data-end=\"1779\">Q:<\/strong> What WordPress versions does this system support??<br data-start=\"1830\" data-end=\"1833\" \/><strong data-start=\"1833\" data-end=\"1839\">A:<\/strong> This system is implemented on WordPress version 5.6 and above.<\/p>\n<hr class=\"\" data-start=\"1904\" data-end=\"1907\" \/>\n<p class=\"\" data-start=\"1909\" data-end=\"2172\"><strong data-start=\"1909\" data-end=\"1915\">Q:<\/strong> When will the 2FA protection be implemented?<br data-start=\"1960\" data-end=\"1963\" \/><strong data-start=\"1963\" data-end=\"1969\">A:<\/strong> This protection is currently live on all CLDY Web\/Business\/WordPress hosting.<\/p>\n<hr class=\"\" data-start=\"2174\" data-end=\"2177\" \/>\n<p class=\"\" data-start=\"2179\" data-end=\"2433\"><strong data-start=\"2179\" data-end=\"2185\">Q:<\/strong> Do I have to pay for this protection?<br data-start=\"2223\" data-end=\"2226\" \/><strong data-start=\"2226\" data-end=\"2232\">A:<\/strong> CLDY is committed to providing stronger security for all our customers. This protection will be fully managed and maintained by CLDY, and it will remain free at no cost for as long as it remains viable.<\/p>\n<hr class=\"\" data-start=\"2435\" data-end=\"2438\" \/>\n<p class=\"\" data-start=\"2440\" data-end=\"2665\"><strong data-start=\"2440\" data-end=\"2446\">Q:<\/strong> How do I know if my WordPress is covered with this protection?<br data-start=\"2509\" data-end=\"2512\" \/><strong data-start=\"2512\" data-end=\"2518\">A:<\/strong> If your hosting account contains a website built with WordPress CMS, CLDY WordPress 2FA system will be introduced automatically for added security.<\/p>\n<hr class=\"\" data-start=\"2667\" data-end=\"2670\" \/>\n<p class=\"\" data-start=\"2672\" data-end=\"2807\"><strong data-start=\"2672\" data-end=\"2678\">Q:<\/strong> Do I need to do anything to get this protection?<br data-start=\"2727\" data-end=\"2730\" \/><strong data-start=\"2730\" data-end=\"2736\">A:<\/strong> No action is required on your end, it will be automatically protected.<\/p>\n<hr class=\"\" data-start=\"2809\" data-end=\"2812\" \/>\n<p class=\"\" data-start=\"2814\" data-end=\"3003\"><strong data-start=\"2814\" data-end=\"2820\">Q:<\/strong> What email address will be used for 2FA email authentication?<br data-start=\"2882\" data-end=\"2885\" \/><strong data-start=\"2885\" data-end=\"2891\">A:<\/strong> The plugin uses the email address associated with your WordPress administrator account which you used to login.<\/p>\n<hr class=\"\" data-start=\"3005\" data-end=\"3008\" \/>\n<p class=\"\" data-start=\"3010\" data-end=\"3272\"><strong data-start=\"3010\" data-end=\"3016\">Q:<\/strong> What if I don\u2019t remember my WordPress admin email or my developer used the wrong email address for my admin login account?<br data-start=\"3139\" data-end=\"3142\" \/><strong data-start=\"3142\" data-end=\"3148\">A:<\/strong> No problem \u2014 contact us, and we\u2019ll assist in updating and verifying the email address within your WordPress admin settings.<\/p>\n<hr class=\"\" data-start=\"3274\" data-end=\"3277\" \/>\n<p class=\"\" data-start=\"3279\" data-end=\"3463\"><strong data-start=\"3279\" data-end=\"3285\">Q:<\/strong> What if I already have another 2FA plugin installed?<br data-start=\"3338\" data-end=\"3341\" \/><strong data-start=\"3341\" data-end=\"3347\">A:<\/strong> If you\u2019re already using another 2FA plugin, there will be no conflict. Your existing solution will take precedence.<\/p>\n<hr class=\"\" data-start=\"3465\" data-end=\"3468\" \/>\n<p class=\"\" data-start=\"3470\" data-end=\"3640\"><strong data-start=\"3470\" data-end=\"3476\">Q:<\/strong> Does this apply to addon domains?<br data-start=\"3510\" data-end=\"3513\" \/><strong data-start=\"3513\" data-end=\"3519\">A:<\/strong> Yes. The 2FA plugin will be applied to all WordPress installations under your account, including those on addon domains.<\/p>\n<hr class=\"\" data-start=\"3642\" data-end=\"3645\" \/>\n<p class=\"\" data-start=\"3647\" data-end=\"3777\"><strong data-start=\"3647\" data-end=\"3653\">Q:<\/strong> Can I opt out?<br data-start=\"3668\" data-end=\"3671\" \/><strong data-start=\"3671\" data-end=\"3677\">A:<\/strong> You can opt out by contacting us, and we\u2019ll exclude your cPanel account(s) from the 2FA protection.<\/p>\n<hr class=\"\" data-start=\"3951\" data-end=\"3954\" \/>\n<p class=\"\" data-start=\"3956\" data-end=\"4219\"><strong data-start=\"3956\" data-end=\"3962\">Q:<\/strong> What should I do if I didn\u2019t receive the 2FA email?<br data-start=\"4014\" data-end=\"4017\" \/><strong data-start=\"4017\" data-end=\"4023\">A:<\/strong> If you don\u2019t receive the 2FA email within a few minutes, please check your spam or junk folder. If it\u2019s not there, contact us and we\u2019ll verify your admin email and help you regain access quickly.<\/p>\n<hr class=\"\" data-start=\"4221\" data-end=\"4224\" \/>\n<p class=\"\" data-start=\"4226\" data-end=\"4464\"><strong data-start=\"4226\" data-end=\"4232\">Q:<\/strong> Will I get locked out if I change my IP or travel overseas?<br data-start=\"4292\" data-end=\"4295\" \/><strong data-start=\"4295\" data-end=\"4301\">A:<\/strong> No, you won\u2019t be locked out. You\u2019ll simply be prompted to complete the 2FA verification. As long as you have access to your admin email, you\u2019ll be able to log in.<\/p>\n<hr class=\"\" data-start=\"4466\" data-end=\"4469\" \/>\n<p class=\"\" data-start=\"4471\" data-end=\"4797\"><strong data-start=\"4471\" data-end=\"4477\">Q:<\/strong> What happens if my administrator account is shared among multiple people?<br data-start=\"4551\" data-end=\"4554\" \/><strong data-start=\"4554\" data-end=\"4560\">A:<\/strong> For better security and auditing, we recommend assigning individual logins with proper roles. If a shared admin is unavoidable, you can use a group email address for the admin user, and everyone in the email group will get the 2FA code.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Q: Who will be prompted for 2FA?A: Only users with the Administrator role will be prompted for 2FA. To clarify, roles such as Shop Manager, Customer, Subscriber, Contributor, Author, and Editor are not prompted. Q: Will I need to complete 2FA every time I log in?A: No. Once you\u2019ve logged in successfully, your IP will [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[31],"doc_tag":[],"class_list":["post-9167","docs","type-docs","status-publish","hentry","doc_category-web-hosting"],"year_month":"2026-06","word_count":614,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"CLDY","author_nicename":"admin2509","author_url":"https:\/\/www.cldy.com\/support\/author\/admin2509\/"},"doc_category_info":[{"term_name":"Web Hosting","term_url":"https:\/\/www.cldy.com\/support\/help-category\/web-hosting\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/9167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/comments?post=9167"}],"version-history":[{"count":6,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/9167\/revisions"}],"predecessor-version":[{"id":9174,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/9167\/revisions\/9174"}],"wp:attachment":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/media?parent=9167"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/doc_category?post=9167"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/doc_tag?post=9167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}