{"id":7858,"date":"2022-09-08T03:10:48","date_gmt":"2022-09-07T19:10:48","guid":{"rendered":"https:\/\/www.cldy.com\/support\/?post_type=docs&#038;p=7858"},"modified":"2022-09-13T07:54:16","modified_gmt":"2022-09-12T23:54:16","password":"","slug":"how-to-set-up-the-dns-srv-record","status":"publish","type":"docs","link":"https:\/\/www.cldy.com\/support\/help\/how-to-set-up-the-dns-srv-record\/","title":{"rendered":"How to set up the DNS SRV record?"},"content":{"rendered":"<p>To complete the microsoft 365 domain set up process, users will need to add 2 SRV records (refer to image #1) to their domain registrar or DNS hosting provider.<\/p>\n<p>The SRV instructions given by microsoft365 are commonly misinterpreted therefore most users that attempt to add it to their DNS manager, fails to get it right during their first try.<\/p>\n<p>Here is how the instructions look like:<\/p>\n<p><strong>(Image #1)<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-7876\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/09\/Microsoft365-Add-SRV-records-Instructions-1.png\" alt=\"\" width=\"1586\" height=\"367\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/09\/Microsoft365-Add-SRV-records-Instructions-1.png 1586w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/09\/Microsoft365-Add-SRV-records-Instructions-1-300x69.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/09\/Microsoft365-Add-SRV-records-Instructions-1-1024x237.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/09\/Microsoft365-Add-SRV-records-Instructions-1-768x178.png 768w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/09\/Microsoft365-Add-SRV-records-Instructions-1-1536x355.png 1536w\" sizes=\"(max-width: 1586px) 100vw, 1586px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>To help everyone from making the same mistake as i did, please refer to the image that shows how the SRV records should be added and also how it should look like on cPanel&#8217;s DNS Manager. (refer Image 2)<\/p>\n<p>&nbsp;<\/p>\n<p>Comparing <strong>Image #1 which is the instruction<\/strong> and <strong>Image #2 which is the outcome<\/strong>, the records that have to be added and is not exactly the same as what microsoft provided.<\/p>\n<p><strong>(Image #2)<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-7863\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/09\/cPanel-Records.png\" alt=\"\" width=\"693\" height=\"330\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/09\/cPanel-Records.png 1415w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/09\/cPanel-Records-300x143.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/09\/cPanel-Records-1024x487.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/09\/cPanel-Records-768x365.png 768w\" sizes=\"(max-width: 693px) 100vw, 693px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>With these records in place, you will be able to pass verifications for Microsoft 365 domain set up. The status will appear as OK and a green tick.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-7862\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/09\/Microsoft-Add-SRV-Requirements.png\" alt=\"\" width=\"1195\" height=\"298\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/09\/Microsoft-Add-SRV-Requirements.png 2318w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/09\/Microsoft-Add-SRV-Requirements-300x75.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/09\/Microsoft-Add-SRV-Requirements-1024x255.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/09\/Microsoft-Add-SRV-Requirements-768x192.png 768w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/09\/Microsoft-Add-SRV-Requirements-1536x383.png 1536w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/09\/Microsoft-Add-SRV-Requirements-2048x511.png 2048w\" sizes=\"(max-width: 1195px) 100vw, 1195px\" \/><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To complete the microsoft 365 domain set up process, users will need to add 2 SRV records (refer to image #1) to their domain registrar or DNS hosting provider. The SRV instructions given by microsoft365 are commonly misinterpreted therefore most users that attempt to add it to their DNS manager, fails to get it right [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[49],"doc_tag":[],"class_list":["post-7858","docs","type-docs","status-publish","hentry","doc_category-dns"],"year_month":"2026-07","word_count":164,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"CLDY","author_nicename":"admin2509","author_url":"https:\/\/www.cldy.com\/support\/author\/admin2509\/"},"doc_category_info":[{"term_name":"DNS","term_url":"https:\/\/www.cldy.com\/support\/help-category\/dns\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/7858","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/comments?post=7858"}],"version-history":[{"count":15,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/7858\/revisions"}],"predecessor-version":[{"id":7891,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/7858\/revisions\/7891"}],"wp:attachment":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/media?parent=7858"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/doc_category?post=7858"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/doc_tag?post=7858"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}