{"id":6712,"date":"2022-03-03T07:47:09","date_gmt":"2022-03-03T07:47:09","guid":{"rendered":"https:\/\/www.cldy.com\/support\/?post_type=docs&#038;p=6712"},"modified":"2022-08-18T15:31:08","modified_gmt":"2022-08-18T15:31:08","password":"","slug":"how-to-set-up-autoresponders-in-cpanel-for-your-emails","status":"publish","type":"docs","link":"https:\/\/www.cldy.com\/support\/help\/how-to-set-up-autoresponders-in-cpanel-for-your-emails\/","title":{"rendered":"How to Setup Autoresponders in cPanel for your Emails"},"content":{"rendered":"<h3><b>Autoresponders and Why It Is Essential<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">For business owners, every email or message sent by a customer is crucial. You must be able to respond to them quickly so that they will not lose interest simply because you weren\u2019t able to answer their message right away. One very helpful tool in cPanel is the <\/span><b>Autoresponder<\/b><span style=\"font-weight: 400;\">. It gives a quick acknowledgment email to your customer, so they would feel that you value their time and you will not leave them hanging.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>How to Set Up Autoresponders in cPanel<\/b><\/h3>\n<ol>\n<li><span style=\"font-weight: 400;\">Login to cPanel.<\/span><br \/>\n<img decoding=\"async\" class=\"alignnone wp-image-6714 size-medium\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_cpanel-login-282x300.png\" alt=\"\" width=\"282\" height=\"300\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_cpanel-login-282x300.png 282w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_cpanel-login.png 331w\" sizes=\"(max-width: 282px) 100vw, 282px\" \/><\/li>\n<li><span style=\"font-weight: 400;\">From the homepage, go to the <\/span><b>Email<\/b><span style=\"font-weight: 400;\"> block, then select <b>Autoresponders<\/b>.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-6718\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_email-autoresponders.png\" alt=\"\" width=\"827\" height=\"224\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_email-autoresponders.png 827w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_email-autoresponders-300x81.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_email-autoresponders-768x208.png 768w\" sizes=\"(max-width: 827px) 100vw, 827px\" \/><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Choose the domain under which you will be setting up autoresponders for.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-6720\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_choose-domain.png\" alt=\"\" width=\"558\" height=\"133\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_choose-domain.png 558w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_choose-domain-300x72.png 300w\" sizes=\"(max-width: 558px) 100vw, 558px\" \/><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Click on <\/span><b>Add Autoresponder<\/b><span style=\"font-weight: 400;\">.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-6719\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_add-autoresponders.png\" alt=\"\" width=\"366\" height=\"95\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_add-autoresponders.png 366w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_add-autoresponders-300x78.png 300w\" sizes=\"(max-width: 366px) 100vw, 366px\" \/><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You will be taken to the configure page where you will customize the autoresponder message:<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-6713\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_configure-autoresponder-message.png\" alt=\"\" width=\"848\" height=\"819\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_configure-autoresponder-message.png 848w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_configure-autoresponder-message-300x290.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_configure-autoresponder-message-768x742.png 768w\" sizes=\"(max-width: 848px) 100vw, 848px\" \/><br \/>\n<\/span><\/span><\/p>\n<ul>\n<li><b>Character Set<\/b><span style=\"font-weight: 400;\">: It is set to <\/span><b>utf-8<\/b><span style=\"font-weight: 400;\"> by default. You can keep it this way to make sure your message will be displayed properly.<\/span><\/li>\n<li aria-level=\"1\"><b>Interval:<\/b><span style=\"font-weight: 400;\"> Indicate here how many hours a received email will get an autoresponder.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Email: <\/b><span style=\"font-weight: 400;\">Specify here the email (username only) that you will set up the autoresponder for.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Some autoresponders are set to <\/span><a href=\"mailto:noreply@yourdomain.com\"><span style=\"font-weight: 400;\">noreply@(yourdomain).com<\/span><\/a><span style=\"font-weight: 400;\"> so that the recipients will not have to follow up on this email address, and you can respond to them on their original message.<\/span><\/li>\n<li aria-level=\"1\"><b>Domain:<\/b><span style=\"font-weight: 400;\"> Set to the domain you selected earlier on step 3. You can still modify it in this window as needed.<\/span><\/li>\n<li aria-level=\"1\"><b>From: <\/b><span style=\"font-weight: 400;\">Type in the name you want to appear as the sender. <\/span><span style=\"font-weight: 400;\">(e.g. YourBusinessName Customer Support; YourBusinessName Support Team)<\/span><\/li>\n<li aria-level=\"1\"><b>Subject:<\/b><span style=\"font-weight: 400;\"> This could be as cordial as \u201cThank You For Your Message\u201d or \u201cYour Message Was Successfully Sent\u201d to keep your customer engaged and linked even if they are simply sending in a quick query.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">(Tickbox) <\/span><b>This message contains HTML<\/b><span style=\"font-weight: 400;\">: Tick this checkbox if you will be including HTML content on the body for your message.<\/span><\/li>\n<li aria-level=\"1\"><b>Body:<\/b><span style=\"font-weight: 400;\"> Prepare your autoresponder message here. Since you are not able to answer the message right away, keep the body of your message to a minimum &#8211; making sure to indicate the maximum time frame wherein you will get back to their email.<\/span><\/li>\n<li aria-level=\"1\"><strong>Start<br \/>\n<\/strong><span style=\"font-weight: 400;\">Immediately: Select if you want the autoresponder message to commence right away.<\/span><br \/>\n<span style=\"font-weight: 400;\">Custom: Select this option if you would like to set your autoresponder only for a selected timeframe.<\/span><\/li>\n<li aria-level=\"1\"><strong>Stop<\/strong><br \/>\n<span style=\"font-weight: 400;\">Never: Choose this if you would like to keep the autoresponders ongoing.<\/span><br \/>\n<span style=\"font-weight: 400;\">Custom: Select this option if you would like to set your autoresponder only for a selected timeframe.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/li>\n<li><span style=\"font-weight: 400;\">Once you\u2019re done with all the required details, click on <\/span><b>Create<\/b><span style=\"font-weight: 400;\"> at the bottom of the page.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-6715\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_create-autoresponder.png\" alt=\"\" width=\"89\" height=\"57\" \/><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">A prompt will confirm that your autoresponder has successfully been created.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-6716\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_create-autoresponder-success.png\" alt=\"\" width=\"556\" height=\"148\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_create-autoresponder-success.png 556w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_create-autoresponder-success-300x80.png 300w\" sizes=\"(max-width: 556px) 100vw, 556px\" \/><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Go back to the Autoresponders window and your newly created autoresponder will be listed here. You can edit it from here and go back to step 5 for the configuration guide.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-6717\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_current-autoresponders-list.png\" alt=\"\" width=\"1138\" height=\"207\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_current-autoresponders-list.png 1138w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_current-autoresponders-list-300x55.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_current-autoresponders-list-1024x186.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2022\/03\/cpanel-set-up-autoresponders_current-autoresponders-list-768x140.png 768w\" sizes=\"(max-width: 1138px) 100vw, 1138px\" \/><br \/>\n<\/span><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Autoresponders and Why It Is Essential For business owners, every email or message sent by a customer is crucial. You must be able to respond to them quickly so that they will not lose interest simply because you weren\u2019t able to answer their message right away. One very helpful tool in cPanel is the Autoresponder. [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[47,32],"doc_tag":[],"class_list":["post-6712","docs","type-docs","status-publish","hentry","doc_category-cpanel","doc_category-email-hosting"],"year_month":"2026-06","word_count":478,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"syd123","author_nicename":"syd123","author_url":"https:\/\/www.cldy.com\/support\/author\/syd123\/"},"doc_category_info":[{"term_name":"cPanel","term_url":"https:\/\/www.cldy.com\/support\/help-category\/cpanel\/"},{"term_name":"Email Hosting","term_url":"https:\/\/www.cldy.com\/support\/help-category\/email-hosting\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/6712","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/comments?post=6712"}],"version-history":[{"count":5,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/6712\/revisions"}],"predecessor-version":[{"id":7678,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/6712\/revisions\/7678"}],"wp:attachment":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/media?parent=6712"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/doc_category?post=6712"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/doc_tag?post=6712"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}