{"id":6612,"date":"2022-02-15T09:24:08","date_gmt":"2022-02-15T09:24:08","guid":{"rendered":"https:\/\/www.cldy.com\/support\/?post_type=docs&#038;p=6612"},"modified":"2024-04-05T21:56:17","modified_gmt":"2024-04-05T13:56:17","password":"","slug":"wordpress-contact-form-7-plugin-error-unable-to-send","status":"publish","type":"docs","link":"https:\/\/www.cldy.com\/support\/help\/wordpress-contact-form-7-plugin-error-unable-to-send\/","title":{"rendered":"WordPress Contact Form 7 Plugin Error &#8211; Unable to Send"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">You want to make sure that your customers can reach you as easily as possible &#8211; and that\u2019s one of the reasons why the Contact Form 7 is an essential for eCommerce websites. One of the issues that your customers may experience when they use your website\u2019s contact form is this:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u201cThere was an error trying to send your message. Please try again later.\u201d<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">To solve this issue, we have two solutions you can check out:<\/span><\/p>\n<h2><b>PHP mail() function is not set up properly<\/b><\/h2>\n<ul>\n<li><span style=\"font-weight: 400;\">Use an SMTP mailer or an SMTP mail plugin for your WordPress. Learn more about WP Mail SMTP plugin <\/span><a href=\"https:\/\/wordpress.org\/extend\/plugins\/wp-mail-smtp\/\" rel=\"nofollow noopener\" target=\"_blank\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">. Just like how you would set up a regular email, you will be asked to send out a test mail to check if everything is good to go.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Once you have configured your SMTP mail plugin, go back to your WordPress Contact Form in the Mail tab. Your <\/span><b>From:<\/b><span style=\"font-weight: 400;\"> field should have the email address you set up in your WP Mail SMTP plugin.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">This helps deliver the email more efficiently and has a higher success rate. <\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><b>Email form submission successful on some browser, but fail in some <\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Some browsers may accept and process the contact form well, but some browsers may experience some issues. It may be because of the reCAPTCHA scoring system.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The default scoring for reCAPTCHA is set to 0.50. You can set it to a lower level (up to 0.0, if needed), and see if it is working.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Hosted with CLDY? <a href=\"https:\/\/www.cldy.com\/sg\/contact-us\/\">Send us an email<\/a> and let us help you out.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You want to make sure that your customers can reach you as easily as possible &#8211; and that\u2019s one of the reasons why the Contact Form 7 is an essential for eCommerce websites. One of the issues that your customers may experience when they use your website\u2019s contact form is this: \u201cThere was an error [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[40],"doc_tag":[],"class_list":["post-6612","docs","type-docs","status-publish","hentry","doc_category-wordpress-hosting"],"year_month":"2026-06","word_count":261,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"syd123","author_nicename":"syd123","author_url":"https:\/\/www.cldy.com\/support\/author\/syd123\/"},"doc_category_info":[{"term_name":"WordPress Hosting","term_url":"https:\/\/www.cldy.com\/support\/help-category\/wordpress-hosting\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/6612","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/comments?post=6612"}],"version-history":[{"count":2,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/6612\/revisions"}],"predecessor-version":[{"id":9123,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/6612\/revisions\/9123"}],"wp:attachment":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/media?parent=6612"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/doc_category?post=6612"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/doc_tag?post=6612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}