{"id":5844,"date":"2021-11-27T15:24:40","date_gmt":"2021-11-27T15:24:40","guid":{"rendered":"https:\/\/www.cldy.com\/support\/?post_type=docs&#038;p=5844"},"modified":"2022-08-18T15:30:42","modified_gmt":"2022-08-18T15:30:42","password":"","slug":"how-to-restore-your-website-email-from-cldy-backup-service","status":"publish","type":"docs","link":"https:\/\/www.cldy.com\/support\/help\/how-to-restore-your-website-email-from-cldy-backup-service\/","title":{"rendered":"How to Restore your Website or Email from CLDY backup service?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Making sure you have all your website and email files on backup is a must, so that whatever happens &#8211; may it be a sudden website crash or email error, you won\u2019t have to worry about how to recover everything. We showed you here how to backup your data using cPanel, let\u2019s see how you can have them restored:<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Using Backup Wizard<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">1. From your cPanel dashboard, go to <\/span><b>Backup Wizard<\/b><span style=\"font-weight: 400;\"> under the <\/span><i><span style=\"font-weight: 400;\">Files<\/span><\/i><span style=\"font-weight: 400;\"> block.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-5845 size-full\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_files-backup-wizard.png\" alt=\"\" width=\"1008\" height=\"279\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_files-backup-wizard.png 1008w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_files-backup-wizard-300x83.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_files-backup-wizard-768x213.png 768w\" sizes=\"(max-width: 1008px) 100vw, 1008px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">2. You will now be directed to this page. Click <\/span><b>Restore<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">.<\/span><\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-5846 size-large\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-1024x367.png\" alt=\"\" width=\"1024\" height=\"367\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-1024x367.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-300x107.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-768x275.png 768w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore.png 1360w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">3. Next step is to select which data you will restore.<\/span><\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-5847 size-large\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-select-type-1024x302.png\" alt=\"\" width=\"1024\" height=\"302\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-select-type-1024x302.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-select-type-300x89.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-select-type-768x227.png 768w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-select-type.png 1361w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">4. For this example, we have selected <\/span><i><span style=\"font-weight: 400;\">Email Forwarders<\/span><\/i><span style=\"font-weight: 400;\">. Click on <\/span><b>Choose File<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> to import the file or folder for your backup.<\/span><\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-5848 size-large\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-upload-file-1024x317.png\" alt=\"\" width=\"1024\" height=\"317\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-upload-file-1024x317.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-upload-file-300x93.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-upload-file-768x238.png 768w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-upload-file.png 1360w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Once done, click on <\/span><b>Upload<\/b><span style=\"font-weight: 400;\">. <\/span><span style=\"font-weight: 400;\">A message will show up confirming that the backup is uploaded successfully and your <\/span><i><span style=\"font-weight: 400;\">Email Forwarders<\/span><\/i><span style=\"font-weight: 400;\"> files have been restored.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-5849 size-large\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-successful-1024x365.png\" alt=\"\" width=\"1024\" height=\"365\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-successful-1024x365.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-successful-300x107.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-successful-768x274.png 768w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-automatic_backup-wizard-restore-successful.png 1358w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Using Backup (Manual)<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">1. If you have a full backup file for your website and email information, this is the way to go. From the cPanel homepage, go to the <\/span><i><span style=\"font-weight: 400;\">Files <\/span><\/i><span style=\"font-weight: 400;\">block and click on <\/span><b>Backup<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-5850 size-full\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-manual_files-backup.png\" alt=\"\" width=\"1008\" height=\"279\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-manual_files-backup.png 1008w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-manual_files-backup-300x83.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-manual_files-backup-768x213.png 768w\" sizes=\"(max-width: 1008px) 100vw, 1008px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">2. In this window, you have the option to do a <\/span><b>Full Account Backup<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">:<\/span><\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-5851 size-large\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-manual_full-account-backup-1024x226.png\" alt=\"\" width=\"1024\" height=\"226\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-manual_full-account-backup-1024x226.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-manual_full-account-backup-300x66.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-manual_full-account-backup-768x170.png 768w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-manual_full-account-backup.png 1361w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Or you can also do it individually:<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-5852 size-large\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-manual_select-file-1024x520.png\" alt=\"\" width=\"1024\" height=\"520\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-manual_select-file-1024x520.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-manual_select-file-300x152.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-manual_select-file-768x390.png 768w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-manual_select-file.png 1361w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\nFor this example, we will also be going with <\/span><i><span style=\"font-weight: 400;\">Email Forwarders<\/span><\/i><b><i>. <\/i><\/b><span style=\"font-weight: 400;\">Under that selection, click on <\/span><b>Choose File<\/b><span style=\"font-weight: 400;\"> to retrieve the backup files or folder, then hit <\/span><b>Upload<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">3. A confirmation message will show up saying that your <\/span><i><span style=\"font-weight: 400;\">Email Forwarders<\/span><\/i><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> files are successfully restored.<\/span><\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-5853 size-full\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-manual_select-file-successful.png\" alt=\"\" width=\"664\" height=\"213\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-manual_select-file-successful.png 664w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/11\/cldy-backup-restore_restore-manual_select-file-successful-300x96.png 300w\" sizes=\"(max-width: 664px) 100vw, 664px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Making sure you have all your website and email files on backup is a must, so that whatever happens &#8211; may it be a sudden website crash or email error, you won\u2019t have to worry about how to recover everything. We showed you here how to backup your data using cPanel, let\u2019s see how you [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[47,45],"doc_tag":[],"class_list":["post-5844","docs","type-docs","status-publish","hentry","doc_category-cpanel","doc_category-storage-and-backup"],"year_month":"2026-06","word_count":251,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"syd123","author_nicename":"syd123","author_url":"https:\/\/www.cldy.com\/support\/author\/syd123\/"},"doc_category_info":[{"term_name":"cPanel","term_url":"https:\/\/www.cldy.com\/support\/help-category\/cpanel\/"},{"term_name":"Storage and Backup","term_url":"https:\/\/www.cldy.com\/support\/help-category\/storage-and-backup\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/5844","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/comments?post=5844"}],"version-history":[{"count":8,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/5844\/revisions"}],"predecessor-version":[{"id":7677,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/5844\/revisions\/7677"}],"wp:attachment":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/media?parent=5844"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/doc_category?post=5844"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/doc_tag?post=5844"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}