{"id":5371,"date":"2021-10-24T12:46:17","date_gmt":"2021-10-24T12:46:17","guid":{"rendered":"https:\/\/www.cldy.com\/support\/?post_type=docs&#038;p=5371"},"modified":"2022-07-07T12:34:50","modified_gmt":"2022-07-07T12:34:50","password":"","slug":"how-to-restore-websites-using-jetbackup","status":"publish","type":"docs","link":"https:\/\/www.cldy.com\/support\/help\/how-to-restore-websites-using-jetbackup\/","title":{"rendered":"How to Restore Website Files using JetBackup?"},"content":{"rendered":"\r\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">cPanel uses JetBackup to help you recover your website data, in cases of website malfunction or file loss. It\u2019s a fail-safe measure to keep you from building your website from scratch in such scenarios. Learn how to restore your website using JetBackup by following these steps:<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\">\r\n<li>From your cPanel homepage, click on <strong>JetBackup 5 <\/strong>under <em>Files<\/em>. <br \/><br \/><img decoding=\"async\" width=\"600\" height=\"157\" class=\"wp-image-5372\" style=\"width: 600px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_homepage-files-jetbackup-5.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_homepage-files-jetbackup-5.png 1061w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_homepage-files-jetbackup-5-300x79.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_homepage-files-jetbackup-5-1024x268.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_homepage-files-jetbackup-5-768x201.png 768w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><br \/><br \/><\/li>\r\n<li>You will be directed to the JetBackup 5 page. Click on the round icon for <em>Restore &amp; Download<\/em>.<br \/><br \/><img decoding=\"async\" width=\"720\" height=\"308\" class=\"wp-image-5373\" style=\"width: 720px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-download.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-download.png 1430w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-download-300x128.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-download-1024x438.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-download-768x329.png 768w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><br \/><br \/><\/li>\r\n<li>In this window, you will select which items to restore.<br \/><br \/><img decoding=\"async\" width=\"720\" height=\"423\" class=\"wp-image-5374\" style=\"width: 720px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-download-select-items.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-download-select-items.png 1431w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-download-select-items-300x176.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-download-select-items-1024x602.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-download-select-items-768x451.png 768w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><br \/><br \/>All items will be listed initially. Click on <strong>Remove items<\/strong> on each one that you will not be restoring. For this example, we will be restoring only <em>Databases<\/em>.<br \/><br \/><img decoding=\"async\" width=\"720\" height=\"306\" class=\"wp-image-5375\" style=\"width: 720px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-selected-items.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-selected-items.png 1431w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-selected-items-300x128.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-selected-items-1024x436.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-selected-items-768x327.png 768w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><br \/><br \/>Click on <strong>Restore Selected Items<\/strong>.<br \/><br \/>A quick prompt will show up once your restored items are queued.<br \/><br \/><img decoding=\"async\" width=\"720\" height=\"300\" class=\"wp-image-5376\" style=\"width: 720px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-selected-items-queued-successful.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-selected-items-queued-successful.png 1427w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-selected-items-queued-successful-300x125.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-selected-items-queued-successful-1024x427.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_restore-selected-items-queued-successful-768x320.png 768w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><br \/><br \/><\/li>\r\n<li>To check the status of the restore request, click on the clock icon for <strong>Queue<\/strong>.<br \/><br \/><img decoding=\"async\" width=\"720\" height=\"264\" class=\"wp-image-5377\" style=\"width: 720px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_check-queue.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_check-queue.png 1431w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_check-queue-300x110.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_check-queue-1024x375.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/cpanel_restore-website-jetbackup_check-queue-768x281.png 768w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><br \/><br \/>You will see that the restore request is already completed.<\/li>\r\n<\/ol>\r\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; cPanel uses JetBackup to help you recover your website data, in cases of website malfunction or file loss. It\u2019s a fail-safe measure to keep you from building your website from scratch in such scenarios. Learn how to restore your website using JetBackup by following these steps: &nbsp; From your cPanel homepage, click on JetBackup [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[45],"doc_tag":[],"class_list":["post-5371","docs","type-docs","status-publish","hentry","doc_category-storage-and-backup"],"year_month":"2026-06","word_count":155,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"syd123","author_nicename":"syd123","author_url":"https:\/\/www.cldy.com\/support\/author\/syd123\/"},"doc_category_info":[{"term_name":"Storage and Backup","term_url":"https:\/\/www.cldy.com\/support\/help-category\/storage-and-backup\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/5371","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/comments?post=5371"}],"version-history":[{"count":4,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/5371\/revisions"}],"predecessor-version":[{"id":7532,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/5371\/revisions\/7532"}],"wp:attachment":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/media?parent=5371"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/doc_category?post=5371"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/doc_tag?post=5371"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}