{"id":4584,"date":"2021-10-09T12:34:28","date_gmt":"2021-10-09T12:34:28","guid":{"rendered":"https:\/\/www.cldy.com\/support\/?post_type=docs&#038;p=4584"},"modified":"2023-09-27T09:55:39","modified_gmt":"2023-09-27T01:55:39","password":"","slug":"how-to-connect-email-to-outlook-imap","status":"publish","type":"docs","link":"https:\/\/www.cldy.com\/support\/help\/how-to-connect-email-to-outlook-imap\/","title":{"rendered":"How to Connect IMAP Email in Microsoft Outlook?"},"content":{"rendered":"\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Being able to synchronize your email account across all your devices and workstations is one of the top priorities for a business. You want to make sure that wherever you are across the globe, whether you are on your computer or simply on your phone, you get access to your contacts and emails right away. Outlook helps you with that, with applications compatible to both your desktop and smartphone.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">To add your IMAP email directly through Outlook, you can check how to do that <a href=\"https:\/\/www.cldy.com\/support\/help\/how-to-connect-email-to-outlook-imap-alternative-method\/\"><span style=\"color: orange;\">here<\/span><\/a>.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">In this article, let us show you how to do it from the Control Panel, and through manual configuration:<\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\">\r\n<li>Launch Control Panel.<br \/><br \/><\/li>\r\n<li>On the search bar, type \u201cMail\u201d. This is how your search result may look like:<br \/><br \/><img decoding=\"async\" width=\"720\" height=\"125\" class=\"wp-image-4585\" style=\"width: 720px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_search-mail-outlook.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_search-mail-outlook.png 1125w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_search-mail-outlook-300x52.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_search-mail-outlook-1024x177.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_search-mail-outlook-768x133.png 768w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><br \/><br \/>Click on <strong>Mail (Microsoft Outlook)<\/strong>.<br \/><br \/><\/li>\r\n<li>A new window should show up. Click on <strong>Email Accounts<\/strong>.<br \/><br \/><img decoding=\"async\" width=\"400\" height=\"263\" class=\"wp-image-4586\" style=\"width: 400px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_click-email-accounts.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_click-email-accounts.png 425w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_click-email-accounts-300x197.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><br \/><br \/><\/li>\r\n<li>The Account Settings window will now appear. Under the <em>Email<\/em> tab, click on <strong>New<\/strong>.<br \/><br \/><img decoding=\"async\" width=\"480\" height=\"393\" class=\"wp-image-4587\" style=\"width: 480px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_email-accounts-new.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_email-accounts-new.png 615w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_email-accounts-new-300x245.png 300w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><br \/><br \/><\/li>\r\n<li>In the Add Account window, choose <strong>Manual setup or additional server types, <\/strong>then click on <strong>Next<\/strong>.<br \/><br \/><img decoding=\"async\" width=\"480\" height=\"353\" class=\"wp-image-4588\" style=\"width: 480px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_add-email-account-manual-setup.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_add-email-account-manual-setup.png 682w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_add-email-account-manual-setup-300x220.png 300w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><br \/><br \/><\/li>\r\n<li>Select <strong>POP or IMAP<\/strong>, and click <strong>Next<\/strong> again.<br \/><br \/><img decoding=\"async\" width=\"480\" height=\"353\" class=\"wp-image-4589\" style=\"width: 480px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_manual-setup-pop-or-imap.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_manual-setup-pop-or-imap.png 682w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_manual-setup-pop-or-imap-300x220.png 300w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><br \/><br \/><\/li>\r\n<li>You will be routed to the POP and IMAP Account Settings window. This window will require you to enter the following information:<br \/><br \/><strong>User Information<\/strong><br \/>Your Name: (your name you want to appear in your Outlook IMAP inbox)<br \/>Email Address: (your CLDY email)<br \/><br \/><strong>Server Information<\/strong><br \/>Account Type: IMAP (select from dropdown)<br \/>Incoming mail server: mail.<span style=\"color: blue;\">gocloudwebpage.com<\/span> <em>(replace gocloudwebpage.com with your domain)<\/em><br \/>Outgoing mail server (SMTP): mail.<span style=\"color: blue;\">gocloudwebpage.com<\/span> <em>(replace gocloudwebpage.com with your domain)<\/em><br \/><br \/>L<strong>ogon Information<\/strong><br \/>User Name: (your CLDY email)<br \/>Password: (your CLDY email password)<br \/><br \/><img decoding=\"async\" class=\"alignnone size-full wp-image-8916\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/setting-imap-to-email-settings-1.jpg\" alt=\"\" width=\"686\" height=\"500\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/setting-imap-to-email-settings-1.jpg 686w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/setting-imap-to-email-settings-1-300x219.jpg 300w\" sizes=\"(max-width: 686px) 100vw, 686px\" \/><br \/><br \/>Once you have all the information filled up, click on <strong>More Settings<\/strong>.<br \/><br \/><\/li>\r\n<li>You are now in the Internet Email Settings window. First, go to the Outgoing Server tab, and check the box <strong>My outgoing server<\/strong> <strong>(SMTP) requires authentication<\/strong>.<br \/><br \/><img decoding=\"async\" width=\"400\" height=\"465\" class=\"wp-image-4591\" style=\"width: 400px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_imap-add-account-internet-email-settings.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_imap-add-account-internet-email-settings.png 403w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_imap-add-account-internet-email-settings-258x300.png 258w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><br \/><br \/>Then, go to the Advanced tab, and modify the following information:<br \/><br \/>Under <em>Server Port Numbers:<\/em><br \/><br \/>Incoming server (IMAP): 993<br \/>Use the following type of encrypted connections: SSL\/TLS<br \/>Outgoing server (SMTP): 465<br \/>Use the following type of encrypted connections: SSL\/TLS<br \/><br \/><img decoding=\"async\" width=\"400\" height=\"465\" class=\"wp-image-4592\" style=\"width: 400px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_imap-add-account-internet-email-settings-advanced.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_imap-add-account-internet-email-settings-advanced.png 403w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_imap-add-account-internet-email-settings-advanced-258x300.png 258w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><br \/><br \/>You can now click on <strong>OK<\/strong>.<br \/><br \/>You will return to the POP and IMAP Account Settings page. From here, click on <strong>Next<\/strong>.<br \/><br \/><img decoding=\"async\" class=\"alignnone  wp-image-8913\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/settings-page-outlook.jpg\" alt=\"\" width=\"516\" height=\"379\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/settings-page-outlook.jpg 682w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/settings-page-outlook-300x220.jpg 300w\" sizes=\"(max-width: 516px) 100vw, 516px\" \/><br \/><br \/><br \/><br \/><\/li>\r\n<li>A Test Account Settings window will pop-up. Once all task statuses are marked completed, you can now click on <strong>Close<\/strong>.<br \/><br \/><img decoding=\"async\" width=\"400\" height=\"204\" class=\"wp-image-4594\" style=\"width: 400px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_test-account-settings.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_test-account-settings.png 485w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_test-account-settings-300x153.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><br \/><br \/>Click on <strong>Finish<\/strong> to complete your IMAP account setup.<br \/><br \/><img decoding=\"async\" width=\"480\" height=\"353\" class=\"wp-image-4595\" style=\"width: 480px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_add-email-account-successful-finish.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_add-email-account-successful-finish.png 682w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_add-email-account-successful-finish-300x220.png 300w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><br \/><br \/><\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">You can now try to access the Outlook application. The IMAP email should already reflect on your screen. Go to Send \/ Receive and click Send\/Receive All Folders to synchronize your mailbox.<br \/><img decoding=\"async\" width=\"400\" height=\"222\" class=\"wp-image-4596\" style=\"width: 400px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_outlook-view-send-receive.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_outlook-view-send-receive.png 540w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/10\/outlook_connect-imap-email_outlook-view-send-receive-300x167.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\r\n\r\n<p class=\"callout-blue\"><strong>Tips: Support for CLDY Clients<\/strong> If you are a <a href=\"https:\/\/www.cldy.com\/sg\/web-hosting\/\">Web Hosting<\/a>, <a href=\"https:\/\/www.cldy.com\/sg\/email-hosting\/\">Email Hosting<\/a> or <a href=\"https:\/\/www.cldy.com\/sg\/vps-hosting\/\">VPS<\/a> subscriber, and you need help with the setup, <a href=\"https:\/\/www.cldy.com\/sg\/contact-us\/\">contact us<\/a> and we will remotely connect to your computer using <a href=\"https:\/\/www.cldy.com\/support\/help\/what-is-anydesk-and-how-does-it-work\/\">Anydesk<\/a> to remotely configure for you.<\/p>","protected":false},"excerpt":{"rendered":"<p>Being able to synchronize your email account across all your devices and workstations is one of the top priorities for a business. You want to make sure that wherever you are across the globe, whether you are on your computer or simply on your phone, you get access to your contacts and emails right away. [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[32],"doc_tag":[],"class_list":["post-4584","docs","type-docs","status-publish","hentry","doc_category-email-hosting"],"year_month":"2026-06","word_count":461,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"syd123","author_nicename":"syd123","author_url":"https:\/\/www.cldy.com\/support\/author\/syd123\/"},"doc_category_info":[{"term_name":"Email Hosting","term_url":"https:\/\/www.cldy.com\/support\/help-category\/email-hosting\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/4584","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/comments?post=4584"}],"version-history":[{"count":12,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/4584\/revisions"}],"predecessor-version":[{"id":8917,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/4584\/revisions\/8917"}],"wp:attachment":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/media?parent=4584"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/doc_category?post=4584"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/doc_tag?post=4584"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}