{"id":4339,"date":"2021-09-22T09:26:39","date_gmt":"2021-09-22T09:26:39","guid":{"rendered":"https:\/\/www.cldy.com\/support\/?post_type=docs&#038;p=4339"},"modified":"2022-07-07T12:20:56","modified_gmt":"2022-07-07T12:20:56","password":"","slug":"how-to-enable-archiving-on-cpanel","status":"publish","type":"docs","link":"https:\/\/www.cldy.com\/support\/help\/how-to-enable-archiving-on-cpanel\/","title":{"rendered":"How to Enable Email Archiving in cPanel?"},"content":{"rendered":"\r\n<h2 class=\"wp-block-heading\"><strong>WHY SHOULD YOU ENABLE ARCHIVING?<\/strong><\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">A business owner can suffer business losses if an email is accidentally deleted. By enabling archiving on CLDY&#8217;s hosting correctly, you can recover accidentally deleted sent or inbox emails. Upon receiving and sending emails, emails are automatically retained for your users in a separate mailbox. You can regain access to deleted emails that you left months or weeks ago.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">It is important to note that if Archiving isn&#8217;t enabled, your deleted emails will not be retrievable.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>QUICK STEPS TO ENABLE ARCHIVING ON CPANEL<\/strong><\/h2>\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\">\r\n<li>Open cPanel and log in using your domain credentials.<br \/><br \/><\/li>\r\n<li>On your main page, find <strong>Archive<\/strong> under the <em>Email <\/em>section.<br \/><br \/><img decoding=\"async\" width=\"480\" height=\"363\" class=\"wp-image-4340\" style=\"width: 480px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_homepage-email-archive.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_homepage-email-archive.png 1076w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_homepage-email-archive-300x227.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_homepage-email-archive-1024x775.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_homepage-email-archive-768x581.png 768w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><br \/><br \/><\/li>\r\n<li>The <em>Archive <\/em>page should load, allowing you to choose if you will enable archiving for:<br \/>&#8211; Incoming Email Messages, and\/or<br \/>&#8211; Outgoing Email Messages<br \/><br \/>You can then select to apply this for all the domains associated with your account, by clicking on the <strong>Apply to All My Domains<\/strong> button.<br \/><br \/><img decoding=\"async\" width=\"480\" height=\"166\" class=\"wp-image-4341\" style=\"width: 480px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_apply-archiving-all-domains.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_apply-archiving-all-domains.png 1453w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_apply-archiving-all-domains-300x104.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_apply-archiving-all-domains-1024x355.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_apply-archiving-all-domains-768x266.png 768w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><br \/><br \/>If you don\u2019t wish to have a general archiving setting, you can scroll down to the <em>Manage Archiving<\/em> section.<br \/><br \/><img decoding=\"async\" width=\"480\" height=\"276\" class=\"wp-image-4342\" style=\"width: 480px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_manage-select-archiving.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_manage-select-archiving.png 1452w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_manage-select-archiving-300x172.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_manage-select-archiving-1024x588.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_manage-select-archiving-768x441.png 768w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><br \/><br \/>From this screen, you can select which domain\u2019s mailbox you would like to have archiving set up.<br \/><br \/><\/li>\r\n<li>Once you have ticked the boxes of your selected mailbox, you will now choose how long you would like to keep the messages archived. <br \/><br \/><img decoding=\"async\" width=\"480\" height=\"210\" class=\"wp-image-4343\" style=\"width: 480px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_select-archiving-time-duration.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_select-archiving-time-duration.png 1266w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_select-archiving-time-duration-300x132.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_select-archiving-time-duration-1024x449.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_select-archiving-time-duration-768x337.png 768w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><br \/><br \/>For both options, the minimum timeframe to store messages is 3 days, and maximum of 3 months.<br \/><br \/>Under <em>Manage Archiving<\/em>, the screen would look like this:<br \/><br \/><img decoding=\"async\" width=\"480\" height=\"256\" class=\"wp-image-4344\" style=\"width: 480px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_select-manage-archiving-time-duration.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_select-manage-archiving-time-duration.png 1452w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_select-manage-archiving-time-duration-300x160.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_select-manage-archiving-time-duration-1024x547.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_select-manage-archiving-time-duration-768x410.png 768w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><br \/><br \/>On the right hand side, you may see the following links:<br \/><br \/>&#8211; <strong>IMAP Access<\/strong> (instructions to configure your mail client archive)<br \/>&#8211; <strong>Download Archive<\/strong> (download archived emails for offline access)<br \/>&#8211; <strong>Access Webmail<\/strong> (go to the archived mailbox)<br \/><br \/>To get to your archived messages, click on this link and it will redirect you to another page looking like this:<br \/><br \/><img decoding=\"async\" width=\"480\" height=\"484\" class=\"wp-image-4345\" style=\"width: 480px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_access-archived-email-mailbox-roundcube-open.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_access-archived-email-mailbox-roundcube-open.png 639w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_access-archived-email-mailbox-roundcube-open-298x300.png 298w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_access-archived-email-mailbox-roundcube-open-150x150.png 150w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><br \/><br \/>For CLDY, the default software we use for your mailbox is Roundcube. Click on <strong>Open<\/strong>, to access the webmail.<br \/><br \/><img decoding=\"async\" width=\"480\" height=\"275\" class=\"wp-image-4346\" style=\"width: 480px;\" src=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_access-archived-email-mailbox.png\" alt=\"\" srcset=\"https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_access-archived-email-mailbox.png 1452w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_access-archived-email-mailbox-300x172.png 300w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_access-archived-email-mailbox-1024x587.png 1024w, https:\/\/www.cldy.com\/support\/wp-content\/uploads\/sites\/12\/2021\/09\/cpanel_enable-archiving_access-archived-email-mailbox-768x440.png 768w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><br \/><br \/><br \/><\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">You&#8217;re not done yet &#8211; the archived emails are stored in the email account folders you have to subscribe to. You can subscribe and view the emails on these subfolders by selecting:<\/p>\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\">\r\n<li>Settings<\/li>\r\n<li>Folders<\/li>\r\n<li>Subscribe; and select the folder based on the date you wish to retrieve emails from.\u00a0<br \/><br \/><\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/3X5CxK4yfX2ltIzArpBg_PD5YCIwotFBsVHujKPqSLL8Mp9dwCdzWzm_4eorenF0jbjDhOArrtfxLNJanNlBmdUzrXEBLm2XhQ7GWhS4EVyD9TisIPuKbGp-HsTDqTOnfg9so4UT=s0\" width=\"624\" height=\"273\" \/><br \/><br \/><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Return to the mail menu and you will see the archived folder name after the date of the email that was sent or received that day.\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">You are ready to start looking for the emails that went missing!<br \/><br \/><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/oF7rh6vw8sWGVU87CbgGqLH-l9dEnqEwms6X6TU1JaIUuwimoBysvdAKd_y-YqWsgKTce33b33jj7qHmORLi-M8Dn-D44TPQHrfz_UYKCmbUcP7zb8KjTiPAHHqIpn_HIuhNx4UT=s0\" width=\"624\" height=\"159\" \/><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>WHY SHOULD YOU ENABLE ARCHIVING? A business owner can suffer business losses if an email is accidentally deleted. By enabling archiving on CLDY&#8217;s hosting correctly, you can recover accidentally deleted sent or inbox emails. Upon receiving and sending emails, emails are automatically retained for your users in a separate mailbox. You can regain access to [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[32],"doc_tag":[],"class_list":["post-4339","docs","type-docs","status-publish","hentry","doc_category-email-hosting"],"year_month":"2026-08","word_count":408,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"syd123","author_nicename":"syd123","author_url":"https:\/\/www.cldy.com\/support\/author\/syd123\/"},"doc_category_info":[{"term_name":"Email Hosting","term_url":"https:\/\/www.cldy.com\/support\/help-category\/email-hosting\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/4339","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/comments?post=4339"}],"version-history":[{"count":3,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/4339\/revisions"}],"predecessor-version":[{"id":7492,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/docs\/4339\/revisions\/7492"}],"wp:attachment":[{"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/media?parent=4339"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/doc_category?post=4339"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.cldy.com\/support\/wp-json\/wp\/v2\/doc_tag?post=4339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}