{"id":8975,"date":"2022-02-11T11:21:39","date_gmt":"2022-02-11T03:21:39","guid":{"rendered":"https:\/\/www.cldy.com\/sg\/?p=8975"},"modified":"2025-07-04T14:46:49","modified_gmt":"2025-07-04T06:46:49","slug":"company-emails-launching-startup","status":"publish","type":"post","link":"https:\/\/www.cldy.com\/sg\/blog\/email-hosting\/company-emails-launching-startup\/","title":{"rendered":"Launching a Startup? Here&#8217;s How To Roll Out The Company Emails"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">There might be Slack, there might be Skype, there might be Microsoft Teams, but nothing beats good ol\u2019 email.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Email is as old as the internet. It was the first mode of communication that made use of the internet. It revolutionised the speed by which messages were transmitted, and it upgraded communications from letters, telegrams, and faxes. Now, telegrams have been rendered obsolete, fax is on its way out, and only snail mail remains of the legacy communication methods.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is the reason why in the birth of every new company, email setup and policies should be the first to be set in place.\u00a0<\/span><\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"aligncenter wp-image-12984 size-full\" src=\"https:\/\/www.cldy.com\/sg\/wp-content\/uploads\/sites\/7\/2022\/02\/email-blocks-on-gray-surface.jpg\" alt=\"email-blocks-on-gray-surface-company-email\" width=\"640\" height=\"427\" srcset=\"https:\/\/www.cldy.com\/sg\/wp-content\/uploads\/sites\/7\/2022\/02\/email-blocks-on-gray-surface.jpg 640w, https:\/\/www.cldy.com\/sg\/wp-content\/uploads\/sites\/7\/2022\/02\/email-blocks-on-gray-surface-300x200.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><em><span style=\"font-weight: 400;\">Photo by Kaitlyn Baker via <a href=\"https:\/\/unsplash.com\/photos\/vZJdYl5JVXY\" rel=\"nofollow noopener\" target=\"_blank\">Unsplash<\/a><\/span><\/em><\/p>\n<h4><b>Setting Up Your Company\u2019s Emails<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Almost everybody who started out using @yahoo.com email addresses has now migrated to @gmail.com addresses. However, it\u2019s simply a bad form for a company email to use @gmail.com in their company communications, especially for those who are in front-facing roles such as Sales, Marketing, Customer Service, or even Receptionist. Even the Secretary to the CEO shouldn\u2019t be caught dead using an @gmail.com email address, more so an @yahoo.com address. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Thus, in the interest of creating and maintaining a professional corporate image, your company email must use proprietary @comanydomain.com email addresses.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best and most cost-effective way to set up proprietary company emails would be through shared web and email hosting.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Shared web and email hosting packages are very affordable, scalable, and versatile. For example, with <a style=\"color: #f4662d;\" href=\"https:\/\/www.cldy.com\/sg\/blog\/cloud-hosting\/cldy-general-services\/\">CLDY<\/a>, shared web hosting gives you the capacity to create UNLIMITED email inboxes for use throughout your company. As your company grows from 10 employees to 1,000, the sky\u2019s the limit in creating email addresses for your people.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another great perk of <a style=\"color: #f4662d;\" href=\"https:\/\/www.cldy.com\/sg\/email-hosting\/\">hosting your company emails with CLDY<\/a> is that CLDY supports attachments up to 25MB, incoming or outgoing. So if your intra-department communications go up to 25MB per email, that\u2019s fine. You guys can ping-pong 25MB-sized emails to each other until your projects conclude.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The only downside to this massive perk is that if your recipient uses a provider that has lower attachment file sizes.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The free Gmail, for one, supports only up to 50MB. As a rule, most email providers across the internet can support only up to <a style=\"color: #f4662d;\" href=\"https:\/\/www.cldy.com\/support\/help\/common-email-errors-how-to-resolve-them-attachment-too-large\/\">25MB in total email file size<\/a>. So take note that because of these constraints, your 25MB attachments sent using your CLDY email service might bounce if the receiving party only has 10MB limit.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To make life easier for you and your vendors and frequent contacts, you could tell them to join you in CLDY and enjoy relaying 25MB &#8211; sized emails to each other!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Of course, there are other ways to host emails, but they\u2019re not as cost-effective. Most third-party email hosting services charge per mailbox. So even with a team of 5, 10, or 20 employees, company mailboxes included, the charges could add up.\u00a0<\/span><\/p>\n<h4><b>Create Your Company\u2019s Emails: Best Practices<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">In setting up your set of company emails, personal emails for all your team members are a given. The other set of emails would be those that handle several departments.\u00a0<\/span><\/p>\n<p style=\"text-align: left;\"><b>Here are some of the standard suggested email addresses that you should set up for your company:<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><em>hello@yourcompanydomain.com<\/em><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> could be your front-facing, generic, all-purpose email for customer inquiries and other communications. Emails landing in this inbox could be forwarded to key people and departments for handling relevant concerns.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\"><em>hello@yourcompanydomain.com <\/em><span style=\"font-weight: 400;\">is a better alternative to <\/span><em>info@yourcompanydomain.com<\/em><span style=\"font-weight: 400;\">. The email address <\/span>\u201c<em>info@yourcompanydomain.com<\/em>\u201d <span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">comes across as too formal, even spammy, and might not work well when using your email address for marketing campaigns. This email address structure is also likely to get flagged as spam.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\"><em>hello@yourcompanydomain.com <\/em><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">comes across as friendly, and personable, and sets a tone that you and your team are ready to open communications with your target market and customer base.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Alternatives to <\/span><em>hello@yourcompanydomain.com <\/em><span style=\"font-weight: 400;\">include:\u00a0<\/span>\n<ul>\n<li style=\"font-weight: 400;\">hi@yourcompanydomain.com<\/li>\n<li style=\"font-weight: 400;\">hey@yourcompanydomain.com<\/li>\n<li style=\"font-weight: 400;\">howdy@yourcompanydomain.com<\/li>\n<li style=\"font-weight: 400;\">yourfriends@yourcompanydomain.com\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">yourfriends@yourcompanydomain.com is the email address that Medium.com, the blogging platform, uses.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">It\u2019s cool and creative, and given that your email address will differ from the <\/span><em>@yourcompanydomain.com <\/em><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">part of your email address, you could still take a page off their email address-styling playbook if you like.<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">As you can see, these formats of a front-facing, catch-all email address feel very friendly and open and give the impression that your company email is fun, keeps up with the times, and is always ready to work with the customer.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\"><em>admin@yourcompanydomain.com<\/em><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> for administrative functions and other official communications that may need a more formal tone.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\"><em>support@yourcompanydomain.com<\/em><span style=\"font-weight: 400;\"> could be your dedicated inbox for Customer Support concerns where filters from <\/span><em>hello@yourcompanydomain.com <\/em><span style=\"font-weight: 400;\">or its alternatives could be set up and sent this way for management.\u00a0<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">It could also be used as just your Support Team\u2019s internal inbox or Distribution List.<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><em>billing@yourcompanydomain.com<\/em><span style=\"font-weight: 400;\"> for billing and payments, whether bills your company will pay, or bills that you send out to your customers. If you want to be more organised, though, use the:\u00a0<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><em>billing@yourcompanydomain.com <\/em><span style=\"font-weight: 400;\">for the bills your company email will pay.<\/span><\/li>\n<li style=\"font-weight: 400;\"><em>payments@yourcompanydomain.com <\/em><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">for the invoices and bills that you send out to your customers.<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><em>sales@yourcompanydomain.com <\/em><span style=\"font-weight: 400;\">can be set up to manage new sales and ongoing product and service modification and upgrade concerns.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">While you might think that this is a good email address to use for your Outreach and Marketing efforts, we\u2019ll discuss in the next section a better way to brand your email for Sales, Marketing, and Outreach.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><em>careers@yourcompanydomain.com<\/em><span style=\"font-weight: 400;\"> to handle job applications and other HR and recruitment concerns.\u00a0<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Alternatively, you may also add these other email addresses for your HR Team\u2019s use:\u00a0<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><em>recruitment@yourcompanydomain.com<\/em><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> for your recruitment activities.<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><em>hr@yourcompanydomain.com<\/em><span style=\"font-weight: 400;\"> for general HR concerns.<\/span><\/li>\n<li style=\"font-weight: 400;\"><em>workforce@yourcompanydomain.com <\/em><span style=\"font-weight: 400;\">for internal employee management such as timekeeping, schedule, and attendance concerns.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><em>domains@yourcompanydomain.com<\/em><span style=\"font-weight: 400;\"> for domain management, especially if your company has several domains.<\/span><\/li>\n<li style=\"list-style-type: none; text-align: left;\"><\/li>\n<\/ul>\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"size-full wp-image-12986 aligncenter\" src=\"https:\/\/www.cldy.com\/sg\/wp-content\/uploads\/sites\/7\/2022\/02\/email-marketing.png\" alt=\"email-marketing\" width=\"640\" height=\"358\" srcset=\"https:\/\/www.cldy.com\/sg\/wp-content\/uploads\/sites\/7\/2022\/02\/email-marketing.png 640w, https:\/\/www.cldy.com\/sg\/wp-content\/uploads\/sites\/7\/2022\/02\/email-marketing-300x168.png 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><em><span style=\"font-weight: 400;\">Photo by Muhammad Ribkhan from <\/span><a href=\"https:\/\/pixabay.com\/vectors\/email-newsletter-email-marketing-3249062\/\" rel=\"nofollow noopener\" target=\"_blank\"><span style=\"font-weight: 400;\">Pixabay<\/span><\/a> <\/em><\/p>\n<p><span style=\"font-weight: 400;\">For your Sales and Marketing efforts, it would be best if you stick with using <\/span><em>hello@yourcompanydomain.com<\/em><span style=\"font-weight: 400;\"> for your newsletters, Outreach, and anything that\u2019s Outbound. The reason is that the structure is more people-focused, and it sets, as mentioned, a friendly tone. This makes people more open to what you have to say and gives them a warm, fuzzy, feeling which may compel them to interact with you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Of course, the better touch would be if an actual person\u2019s email address would be used instead. Instead of a catch-all <\/span>\u201c<em>hello@yourcompanydomain.com<\/em>\u201d <span style=\"font-weight: 400;\">for outreach, it might give you better results if the communications came from the person who\u2019s working on the campaigns.\u00a0<\/span><\/p>\n<p><b>Then, you could set up your inboxes to manage your campaigns and set them to go to:\u00a0<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\">marketing@yourcompanydomain.com<\/li>\n<li style=\"font-weight: 400;\">outreach@yourcompanydomain.com<\/li>\n<li style=\"font-weight: 400;\">campaigns@yourcompanydomain.com<\/li>\n<li style=\"font-weight: 400;\">newsletters@yourcompanydomain.com<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Just to manage the efforts.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you already dedicated <\/span><em>sales@yourcompanydomain.com <\/em><span style=\"font-weight: 400;\">for the use of incoming new Sales and Upgrades, it would be best to keep it for that purpose and use <\/span><em>outreach@yourcompanydomain.com <\/em><span style=\"font-weight: 400;\">as the inbox to manage your Outreach and Prospecting efforts.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your company also deals with Affiliate Marketing programs, as well as works with the Media and publishes Press Releases, it would also be a great idea to include these inboxes for your use:\u00a0<\/span><\/p>\n<ul>\n<li>affiliates@yourcompanydomain.com<\/li>\n<li>partners@yourcompanydomain.com<\/li>\n<li>press@yourcompanydomain.com<\/li>\n<li>media@yourcompanydomain.com<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">You might also need email addresses that are associated with the various accounts that your company uses, as well as catch-all inboxes for spam and email bounces. For example, <\/span><em>bounced@yourcompanydomain.com<\/em><span style=\"font-weight: 400;\"> would be a great \u201cReply-to\u201d address for email sales and marketing efforts, with a filter set up to catch the bounced emails.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pick and choose from the email inboxes we suggest, but the one measure to remember, especially for front-facing email is: <\/span>Use an email address that is friendly, open, approachable, and people-oriented.<\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"size-full wp-image-12987 aligncenter\" src=\"https:\/\/www.cldy.com\/sg\/wp-content\/uploads\/sites\/7\/2022\/02\/email-inbox.jpg\" alt=\"email-inbox\" width=\"640\" height=\"427\" srcset=\"https:\/\/www.cldy.com\/sg\/wp-content\/uploads\/sites\/7\/2022\/02\/email-inbox.jpg 640w, https:\/\/www.cldy.com\/sg\/wp-content\/uploads\/sites\/7\/2022\/02\/email-inbox-300x200.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><em><span style=\"font-weight: 400;\">Photo by Solen Feyissa from <\/span><a href=\"https:\/\/unsplash.com\/photos\/LBNJi8qHIbA\" rel=\"nofollow noopener\" target=\"_blank\"><span style=\"font-weight: 400;\">Unsplash<\/span><\/a><\/em><\/p>\n<h4><b>Welcome to the Team: Creating Email Addresses For Team Members<\/b><\/h4>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">Now it\u2019s time to determine the syntax or structure for the personal emails for the employees in your company.\u00a0<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">Most companies go for the standard <\/span><em>firstname.lastname@yourcompanydomain.com<\/em><span style=\"font-weight: 400;\">. Others go for<\/span><em> firstname.lastnameinitial@yourcompanydomain.com <\/em><span style=\"font-weight: 400;\">(i.e. <\/span><em>john.d@yourcompanydomain.com<\/em><span style=\"font-weight: 400;\">). Yet others go for just <\/span><em>firstname@yourcompanydomain.com<\/em><span style=\"font-weight: 400;\">. The only problem with the latter is that if there\u2019s another employee who comes in with the same name as the other and there needs to be a way to differentiate it.\u00a0<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">You could always create the policy that the second \u201cJohn\u201d can be provided with <\/span><em>john.doe@yourcompanydomain.com<\/em><span style=\"font-weight: 400;\"> or <\/span><em>john.d@yourcompanydomain.com <\/em><span style=\"font-weight: 400;\">if there\u2019s ever a new \u201cJohn\u201d to join your team.\u00a0<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">The syntax <\/span><em>firstname@yourcompanydomain.com<\/em><span style=\"font-weight: 400;\"> feels friendlier and less formal, and employees might be happier to use it.\u00a0<\/span><\/p>\n<h4><b>Not All Roads Lead To Forever: When Employees Leave The Company<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Employees come and go, and some might choose to go for greener pastures if they feel like they are no longer growing in your company. And that\u2019s okay.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You have to have an email revocation policy that protects and preserves company data, as well as creates a better transition for someone replacing the role.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Some companies choose to completely destroy an email inbox. However, this may not be a good idea if the employee had been a key member who interacts with customers, vendors, or key stakeholders.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A better solution would be to just lock the account by changing the password, protecting it with a 2-Factor Authentication that leads to the Second Factor that isn\u2019t accessible to the employee.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">That former employee\u2019s inbox will have to be forwarded to the relevant department, or the person who took their job after they left.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If your company allows employees to use their company emails on their own devices, make sure that a policy is in place where the IT Team can monitor the wipeout of data from the employee\u2019s personal devices.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If your company is partially or 100% remote, make sure that before you onboard the employee, you already have a remote-wipeout solution in place so that you will be able to control the data when they leave.\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Data is very important in this day and age, and it would be a better idea for your company email to keep everything that your former employees used to create, use, or communicate.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now you\u2019ve set up your company\u2019s emails, and you have a structure in place for how to create your employees\u2019 inboxes, as well as for how to manage their data and transition when they leave.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now let those emails fly!\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There might be Slack, there might be Skype, there might be Microsoft Teams, but nothing beats good ol\u2019 email.\u00a0 Email is as old as the internet. It was the first mode of communication that made use of the internet. It revolutionised the speed by which messages were transmitted, and it upgraded communications from letters, telegrams, [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":8976,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[65],"tags":[],"class_list":["post-8975","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email-hosting"],"_links":{"self":[{"href":"https:\/\/www.cldy.com\/sg\/wp-json\/wp\/v2\/posts\/8975","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cldy.com\/sg\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cldy.com\/sg\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/sg\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/sg\/wp-json\/wp\/v2\/comments?post=8975"}],"version-history":[{"count":11,"href":"https:\/\/www.cldy.com\/sg\/wp-json\/wp\/v2\/posts\/8975\/revisions"}],"predecessor-version":[{"id":25775,"href":"https:\/\/www.cldy.com\/sg\/wp-json\/wp\/v2\/posts\/8975\/revisions\/25775"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cldy.com\/sg\/wp-json\/wp\/v2\/media\/8976"}],"wp:attachment":[{"href":"https:\/\/www.cldy.com\/sg\/wp-json\/wp\/v2\/media?parent=8975"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cldy.com\/sg\/wp-json\/wp\/v2\/categories?post=8975"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cldy.com\/sg\/wp-json\/wp\/v2\/tags?post=8975"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}